Legal
Privacy Policy
Last updated: 21 September 2026
ALP Logistics Limited (“ALP Logistics”, “we”, “us” or “our”) respects your privacy. This notice explains how we collect and use personal information when you visit our website, contact us or request logistics services.
Who we are
ALP Logistics Limited is a company registered in England and Wales under company number 13444629. Registered office: Flat 3, 33 Guildhill Road, Water Tower View, Bournemouth, England, BH6 3BU. Business and contact address: 3 Water Tower View, 33 Guildhill Road, Bournemouth, BH6 3BU, United Kingdom. You can contact us at info@alplogistics.co.uk or +44 7830 341814.
Information we collect
- Contact details such as your name, business name, email address and telephone number.
- Shipment and enquiry details, including collection and delivery locations, cargo information, dates and service requirements.
- Correspondence and records of our communications.
- Technical information necessary to operate and secure the website, such as IP address, device and browser information and server logs.
How and why we use your information
We use personal information to respond to enquiries, prepare quotations, arrange and manage logistics services, maintain business records, protect our website and comply with legal obligations. Our lawful bases are taking steps at your request before entering into a contract, performing a contract, complying with legal obligations and our legitimate interests in operating and protecting our business and communicating with customers and suppliers.
Who we share information with
Where necessary for a quotation or service, we may share relevant information with carriers, freight forwarders, warehouses, customs agents, insurers, professional advisers, IT and hosting providers, and public authorities. We only share what is reasonably required. Where information is transferred outside the UK, we use an applicable legal safeguard where required.
How long we keep information
We keep enquiry records only as long as reasonably needed to respond and follow up. Contract, transaction and compliance records may be retained for up to seven years, or longer where required by law or necessary for a legal claim. Technical logs are retained for a limited period appropriate to security and troubleshooting.
Your rights
Depending on the circumstances, you may have rights to access, correct, erase or restrict your personal information, object to certain processing, receive portable data and withdraw consent where consent is used. To exercise a right, email info@alplogistics.co.uk. We may need to verify your identity.
You can complain to the UK Information Commissioner’s Office at ico.org.uk. We would appreciate the opportunity to address your concern first.
Cookies and changes
Our use of cookies is explained in our Cookie Policy. We may update this notice when our services, legal obligations or data practices change. The latest version will always be published on this page.